TERMS & CONDITIONS & STORE POLICIES

Free 48-State Mainland Shipping: USA Skid Steers provides free freight shipping to all commercial and residential addresses within the 48 contiguous mainland states of the United States.

Hawaii & Alaska Delivery: For shipments to Hawaii or Alaska, we provide free delivery to any freight forwarder facility of your choice within the 48 mainland states. Customers can coordinate final ocean or air transport from the forwarder's hub.

Uncrated Ramp Delivery Protocol: Equipment is shipped fully assembled and uncrated. Transport freight trucks come equipped with drop-down ramps, allowing operators to drive the machine directly down the ramp upon arrival on site.

Return Eligibility Period: Customers have 30 calendar days from the official delivery date to request a return or exchange.

Return Conditions: Returned equipment must be in clean, operable condition, accompanied by all original accessories, manuals, and quick-hitch implements. To initiate a return, contact our customer service desk at sale@skidsteers.online or call +1 213-214-2203.

1-Year Parts Warranty: All new Skid Steer loaders, mini excavators, and hydraulic attachments come with a 1-Year Manufacturer Warranty covering major mechanical and hydraulic components.

Free Replacement Spares: Free replacement spare parts are provided at no charge during the 1-year warranty period.

Warranty Exclusions: Warranty coverage does not apply to normal wear-and-tear items (such as rubber track wear, hydraulic hoses, filters, cutting teeth) or minor cosmetic scratches/dents incurred during normal operation.

Lifetime Online Support: We provide lifetime online technical after-sales support to assist fleet owners, operators, and mechanics with diagnostic troubleshooting and maintenance guidance.

Bill of Lading (BOL) Documentation: Prior to signing for equipment delivery, customers must thoroughly inspect the machine. If any physical transit damage is observed, you MUST note the specific damage on the driver’s Bill of Lading (BOL) before the driver departs.

Photo Proof & Notification: Take clear photographs of the noted damage and immediately notify our Logistics Desk at +626 389-2472 or email sale@skidsteers.online for rapid claim processing and replacement part dispatch.

Orders placed through USA Skid Steers can be processed via secure payment channels:

• PayPal Express Checkout & Buyer Protection
• Major Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
• Direct Commercial Bank Wire Transfer (Wire instructions provided at checkout)